"area label","area long label","area","Time taken to process housing/council tax benefit change events","Time taken to process housing/council tax benefit change events","Time taken to process housing/council tax benefit new claims","Time taken to process housing/council tax benefit new claims","Percentage of rent collected for local authority owned housing","Percentage of rent collected for local authority owned housing","Council tax collection rate","Council tax collection rate","Council Tax Requirement as a % of the spend","Council Tax Requirement as a % of the spend" "area label","area long label","area","190","190","191","191","1026","1026","200","200","1760","1760" "area label","area long label","area","2012/13 Q4","2012/13 Q4","2012/13 Q4","2012/13 Q4","2016/17","2016/17","2023/24","2023/24","2015/16","2015/16" "area label","area long label","area","fq_Q4_2012_13","fq_Q4_2012_13","fq_Q4_2012_13","fq_Q4_2012_13","fin_2016_17","fin_2016_17","fin_2023_24","fin_2023_24","fin_2015_16","fin_2015_16" "area label","area long label","area","Mean","Direction","Mean","Direction","%","Direction","%","Direction","%","Direction" "area label","area long label","area","raw","[direction]","raw","[direction]","raw","[direction]","raw","[direction]","raw","[direction]" "Harlow","Harlow (District)","E07000073","18","Worsening","24","Worsening","98.7","Improving","94.55","Worsening","6,388.0","Increasing" "Minimum for All English district local authorities","Minimum for All English district local authorities","[summary][min][area][AllDistrictsInCountry_England]","1","Improving","6","Improving","0.0","Worsening","90.17","Worsening","3,272.0","Decreasing" "Maximum for All English district local authorities","Maximum for All English district local authorities","[summary][max][area][AllDistrictsInCountry_England]","49","Worsening","43","Worsening","100.0","Improving","99.35","Improving","16,204.0","Increasing" "1st tertile for All English district local authorities","1st tertile for All English district local authorities","[summary][band][3][1][area][AllDistrictsInCountry_England]","6","Improving","18","Improving","97.7","No change","97.83","Improving","7,898.7","Increasing" "2nd tertile for All English district local authorities","2nd tertile for All English district local authorities","[summary][band][3][2][area][AllDistrictsInCountry_England]","10","Worsening","22","Worsening","0.0","Worsening","96.76","Worsening","6,419.0","Increasing" "Mean for HarlowMSFG","Mean for HarlowMSFG","[summary][mean][area][Custom_be49fa341e5b4183a33f347b1349002a]","21","Worsening","23","Worsening","79.0","Worsening","96.07","Improving","7,327.8","Increasing"