"area label","area long label","area","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate","Ombudsman complaints - uphold rate"
"area label","area long label","area","10448","10448","10448","10448","10448","10448","10448","10448"
"area label","area long label","area","2016/17","2017/18","2018/19","2019/20","2020/21","2021/22","2022/23","2023/24"
"area label","area long label","area","fin_2016_17","fin_2017_18","fin_2018_19","fin_2019_20","fin_2020_21","fin_2021_22","fin_2022_23","fin_2023_24"
"area label","area long label","area","%","%","%","%","%","%","%","%"
"area label","area long label","area","raw","raw","raw","raw","raw","raw","raw","raw"
"Bath and North East Somerset","Bath and North East Somerset (Unitary)","E06000022","39","82","42","50","67","43","55","80"
"Bedford Borough","Bedford Borough (Unitary)","E06000055","14","31","57","50","63","80","89","78"
"Blackburn with Darwen","Blackburn with Darwen (Unitary)","E06000008","64","33","45","57","80","50","43","83"
"Blackpool","Blackpool (Unitary)","E06000009","53","86","80","67","29","44","100","67"
"Bournemouth, Christchurch and Poole","Bournemouth, Christchurch and Poole (Unitary)","E06000058","no value","no value","no value","42","69","65","68","82"
"Bracknell Forest","Bracknell Forest (Unitary)","E06000036","75","50","14","83","63","67","60","92"
"Brighton and Hove","Brighton and Hove (Unitary)","E06000043","67","57","54","53","75","75","65","73"
"Bristol","Bristol (Unitary)","E06000023","56","46","67","61","83","65","69","83"
"Buckinghamshire","Buckinghamshire (Unitary)","E06000060","no value","no value","no value","73","67","74","79","79"
"Central Bedfordshire","Central Bedfordshire (Unitary)","E06000056","53","67","75","67","91","53","80","70"
"Cheshire East","Cheshire East (Unitary)","E06000049","41","55","50","59","64","62","73","76"
"Cheshire West and Chester","Cheshire West and Chester (Unitary)","E06000050","54","54","69","56","41","74","62","68"
"Cornwall","Cornwall (Unitary)","E06000052","54","61","53","59","55","51","66","77"
"Cumberland","Cumberland (Unitary)","E06000063","no value","no value","no value","no value","no value","no value","no value","83"
"Darlington","Darlington (Unitary)","E06000005","67","46","73","86","67","83","67","89"
"Derby","Derby (Unitary)","E06000015","60","55","56","54","75","80","71","78"
"Dorset","Dorset (Unitary)","E06000059","no value","no value","no value","31","57","63","72","79"
"Durham","Durham (Unitary)","E06000047","62","50","21","58","72","55","52","67"
"East Riding of Yorkshire","East Riding of Yorkshire (Unitary)","E06000011","50","60","68","59","50","60","74","89"
"Halton","Halton (Unitary)","E06000006","38","50","44","40","75","33","80","50"
"Hartlepool","Hartlepool (Unitary)","E06000001","29","50","20","33","75","20","0","100"
"Herefordshire","Herefordshire (Unitary)","E06000019","45","43","47","71","50","63","73","80"
"Isle of Wight","Isle of Wight (Unitary)","E06000046","68","64","32","47","39","67","54","67"
"Isles of Scilly","Isles of Scilly (Unitary)","E06000053","0","100","0","Not Applicable","0","0","0","100"
"Kingston upon Hull","Kingston upon Hull (Unitary)","E06000010","64","54","35","57","82","83","89","45"
"Leicester","Leicester (Unitary)","E06000016","34","46","36","61","72","60","81","86"
"Luton","Luton (Unitary)","E06000032","67","65","58","54","64","71","82","69"
"Medway","Medway (Unitary)","E06000035","50","58","50","58","44","54","82","80"
"Middlesbrough","Middlesbrough (Unitary)","E06000002","57","50","43","57","43","77","73","60"
"Milton Keynes","Milton Keynes (Unitary)","E06000042","46","53","47","77","68","78","76","93"
"North East Lincolnshire","North East Lincolnshire (Unitary)","E06000012","40","40","17","18","80","60","88","89"
"North Lincolnshire","North Lincolnshire (Unitary)","E06000013","60","55","50","71","50","78","67","83"
"North Northamptonshire","North Northamptonshire (Unitary)","E06000061","no value","no value","no value","no value","no value","67","71","77"
"North Somerset","North Somerset (Unitary)","E06000024","48","44","61","62","63","56","55","80"
"North Yorkshire","North Yorkshire (Unitary)","E06000065","no value","no value","no value","no value","no value","no value","no value","78"
"Northumberland","Northumberland (Unitary)","E06000057","52","43","83","35","45","52","84","69"
"Nottingham","Nottingham (Unitary)","E06000018","35","27","69","63","43","65","89","100"
"Peterborough","Peterborough (Unitary)","E06000031","29","57","82","44","62","40","67","73"
"Plymouth","Plymouth (Unitary)","E06000026","56","58","90","52","78","73","67","67"
"Portsmouth","Portsmouth (Unitary)","E06000044","58","75","50","55","50","33","46","91"
"Reading","Reading (Unitary)","E06000038","53","67","56","50","60","83","73","77"
"Redcar and Cleveland","Redcar and Cleveland (Unitary)","E06000003","57","83","50","25","71","83","100","75"
"Rutland","Rutland (Unitary)","E06000017","0","50","100","100","40","100","75","100"
"Shropshire","Shropshire (Unitary)","E06000051","48","32","61","41","50","42","80","79"
"Slough","Slough (Unitary)","E06000039","58","29","83","45","50","80","85","100"
"Somerset","Somerset (Unitary)","E06000066","no value","no value","no value","no value","no value","no value","no value","87"
"South Gloucestershire","South Gloucestershire (Unitary)","E06000025","50","75","70","25","55","73","50","73"
"Southampton","Southampton (Unitary)","E06000045","50","50","71","70","67","43","61","88"
"Southend-on-Sea","Southend-on-Sea (Unitary)","E06000033","53","75","57","70","45","88","86","90"
"Stockton-on-Tees","Stockton-on-Tees (Unitary)","E06000004","30","71","38","60","44","38","70","62"
"Stoke-on-Trent","Stoke-on-Trent (Unitary)","E06000021","44","20","68","60","80","86","68","81"
"Swindon","Swindon (Unitary)","E06000030","50","43","64","70","67","80","57","85"
"Telford and Wrekin","Telford and Wrekin (Unitary)","E06000020","57","0","29","54","89","73","44","50"
"Thurrock","Thurrock (Unitary)","E06000034","59","63","54","59","100","75","82","72"
"Torbay","Torbay (Unitary)","E06000027","46","68","71","53","72","68","74","75"
"Warrington","Warrington (Unitary)","E06000007","40","75","56","64","75","82","89","88"
"West Berkshire","West Berkshire (Unitary)","E06000037","45","69","50","55","56","50","100","90"
"West Northamptonshire","West Northamptonshire (Unitary)","E06000062","no value","no value","no value","no value","no value","73","83","84"
"Westmorland and Furness","Westmorland and Furness (Unitary)","E06000064","no value","no value","no value","no value","no value","no value","no value","88"
"Wiltshire","Wiltshire (Unitary)","E06000054","50","40","53","51","56","60","58","62"
"Windsor and Maidenhead","Windsor and Maidenhead (Unitary)","E06000040","46","69","71","47","69","71","65","92"
"Wokingham","Wokingham (Unitary)","E06000041","54","82","50","76","50","86","77","80"
"York","York (Unitary)","E06000014","36","57","52","75","63","86","86","78"
"Minimum for All English unitary authorities","Minimum for All English unitary authorities","[summary][min][area]","0","0","0","18","0","0","0","45"
"Maximum for All English unitary authorities","Maximum for All English unitary authorities","[summary][max][area]","75","100","100","100","100","100","100","100"
"1st quartile for All English unitary authorities","1st quartile for All English unitary authorities","[summary][band][4][1][area]","42","46","46","50","50","54","64","73"
"2nd quartile for All English unitary authorities","2nd quartile for All English unitary authorities","[summary][band][4][2][area]","50","55","54","57","63","67","73","80"
"3rd quartile for All English unitary authorities","3rd quartile for All English unitary authorities","[summary][band][4][3][area]","57","67","69","65","72","78","82","88"