"area label","area long label","area","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population","Number of complaints and enquiries received by the Local Government & Social Care Ombudsman per 100,000 population" "area label","area long label","area","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N","10441M/1M*100000N" "area label","area long label","area","2016/17","2017/18","2018/19","2019/20","2020/21","2021/22","2022/23","2023/24" "area label","area long label","area","fin_2016_17","fin_2017_18","fin_2018_19","fin_2019_20","fin_2020_21","fin_2021_22","fin_2022_23","fin_2023_24" "area label","area long label","area","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)","Complaints (per 100000 people)" "area label","area long label","area","raw","raw","raw","raw","raw","raw","raw","raw" "Bath and North East Somerset","Bath and North East Somerset (Unitary)","E06000022","32","24","29","20","15","17","16","20" "Bedford Borough","Bedford Borough (Unitary)","E06000055","31","28","20","21","19","24","22","26" "Blackburn with Darwen","Blackburn with Darwen (Unitary)","E06000008","27","24","31","23","17","19","18","30" "Blackpool","Blackpool (Unitary)","E06000009","32","25","21","32","18","25","18","33" "Bournemouth, Christchurch and Poole","Bournemouth, Christchurch and Poole (Unitary)","E06000058","24","31","23","25","25","26","32","35" "Bracknell Forest","Bracknell Forest (Unitary)","E06000036","19","17","21","28","15","28","29","28" "Brighton and Hove","Brighton and Hove (Unitary)","E06000043","48","43","27","32","16","37","30","43" "Bristol","Bristol (Unitary)","E06000023","34","28","29","28","21","28","24","39" "Buckinghamshire","Buckinghamshire (Unitary)","E06000060","24","30","27","14","17","24","25","31" "Central Bedfordshire","Central Bedfordshire (Unitary)","E06000056","20","19","15","19","11","21","10","21" "Cheshire East","Cheshire East (Unitary)","E06000049","31","40","32","29","20","29","31","32" "Cheshire West and Chester","Cheshire West and Chester (Unitary)","E06000050","21","21","21","19","16","20","19","21" "Cornwall","Cornwall (Unitary)","E06000052","36","39","36","31","20","26","30","31" "Cumberland","Cumberland (Unitary)","E06000063","No data","No data","No data","No data","No data","No data","No data","No data" "Darlington","Darlington (Unitary)","E06000005","30","45","31","28","18","24","30","28" "Derby","Derby (Unitary)","E06000015","26","23","26","20","10","18","22","22" "Dorset","Dorset (Unitary)","E06000059","29","29","33","26","18","32","32","30" "Durham","Durham (Unitary)","E06000047","25","25","33","28","19","18","17","23" "East Riding of Yorkshire","East Riding of Yorkshire (Unitary)","E06000011","28","27","22","19","16","26","23","23" "Halton","Halton (Unitary)","E06000006","21","30","28","40","13","18","16","25" "Hartlepool","Hartlepool (Unitary)","E06000001","22","27","27","25","17","22","19","22" "Herefordshire","Herefordshire (Unitary)","E06000019","38","32","37","28","27","35","30","33" "Isle of Wight","Isle of Wight (Unitary)","E06000046","31","35","30","35","25","32","36","32" "Isles of Scilly","Isles of Scilly (Unitary)","E06000053","136","136","45","48","400","0","87","136" "Kingston upon Hull","Kingston upon Hull (Unitary)","E06000010","25","28","25","21","20","25","21","16" "Leicester","Leicester (Unitary)","E06000016","32","32","35","30","19","20","23","24" "Luton","Luton (Unitary)","E06000032","33","29","34","30","25","31","25","30" "Medway","Medway (Unitary)","E06000035","31","32","28","29","18","29","27","32" "Middlesbrough","Middlesbrough (Unitary)","E06000002","23","28","19","25","28","28","24","33" "Milton Keynes","Milton Keynes (Unitary)","E06000042","24","23","29","28","19","26","23","40" "North East Lincolnshire","North East Lincolnshire (Unitary)","E06000012","23","38","21","33","18","15","15","14" "North Lincolnshire","North Lincolnshire (Unitary)","E06000013","23","32","22","18","17","15","12","25" "North Northamptonshire","North Northamptonshire (Unitary)","E06000061","13","9","14","11","8","15","18","27" "North Somerset","North Somerset (Unitary)","E06000024","38","42","34","33","18","24","22","27" "North Yorkshire","North Yorkshire (Unitary)","E06000065","No data","No data","No data","No data","No data","No data","No data","No data" "Northumberland","Northumberland (Unitary)","E06000057","30","31","29","28","22","32","25","28" "Nottingham","Nottingham (Unitary)","E06000018","31","32","32","23","16","23","20","26" "Peterborough","Peterborough (Unitary)","E06000031","26","24","17","22","18","17","11","22" "Plymouth","Plymouth (Unitary)","E06000026","37","48","39","41","25","33","27","28" "Portsmouth","Portsmouth (Unitary)","E06000044","20","22","21","17","16","18","22","21" "Reading","Reading (Unitary)","E06000038","38","38","36","26","18","33","32","22" "Redcar and Cleveland","Redcar and Cleveland (Unitary)","E06000003","20","25","21","23","12","22","18","20" "Rutland","Rutland (Unitary)","E06000017","26","35","15","22","17","19","27","39" "Shropshire","Shropshire (Unitary)","E06000051","29","27","29","26","14","24","18","25" "Slough","Slough (Unitary)","E06000039","42","41","35","32","19","32","43","33" "Somerset","Somerset (Unitary)","E06000066","No data","No data","No data","No data","No data","No data","No data","No data" "South Gloucestershire","South Gloucestershire (Unitary)","E06000025","15","13","20","20","15","21","19","21" "Southampton","Southampton (Unitary)","E06000045","24","30","26","24","12","22","22","27" "Southend-on-Sea","Southend-on-Sea (Unitary)","E06000033","30","28","26","37","22","25","24","33" "Stockton-on-Tees","Stockton-on-Tees (Unitary)","E06000004","20","16","24","20","15","17","17","24" "Stoke-on-Trent","Stoke-on-Trent (Unitary)","E06000021","24","29","36","36","22","29","28","32" "Swindon","Swindon (Unitary)","E06000030","21","25","27","25","18","24","28","26" "Telford and Wrekin","Telford and Wrekin (Unitary)","E06000020","17","29","18","25","16","19","13","14" "Thurrock","Thurrock (Unitary)","E06000034","38","37","36","33","17","47","29","50" "Torbay","Torbay (Unitary)","E06000027","45","43","41","52","36","47","47","59" "Warrington","Warrington (Unitary)","E06000007","20","23","17","24","17","20","11","24" "West Berkshire","West Berkshire (Unitary)","E06000037","25","26","24","21","23","19","14","20" "West Northamptonshire","West Northamptonshire (Unitary)","E06000062","9","14","15","14","12","21","22","26" "Westmorland and Furness","Westmorland and Furness (Unitary)","E06000064","No data","No data","No data","No data","No data","No data","No data","No data" "Wiltshire","Wiltshire (Unitary)","E06000054","15","13","21","16","15","16","17","18" "Windsor and Maidenhead","Windsor and Maidenhead (Unitary)","E06000040","36","38","29","31","20","34","32","35" "Wokingham","Wokingham (Unitary)","E06000041","20","28","27","29","14","29","23","28" "York","York (Unitary)","E06000014","28","29","28","33","19","35","31","24" "Minimum for All English unitary authorities","Minimum for All English unitary authorities","[summary][min][area]","9","9","14","11","8","0","10","14" "Maximum for All English unitary authorities","Maximum for All English unitary authorities","[summary][max][area]","136","136","45","52","400","47","87","136" "1st quartile for All English unitary authorities","1st quartile for All English unitary authorities","[summary][band][4][1][area]","21","25","21","21","16","19","18","23" "2nd quartile for All English unitary authorities","2nd quartile for All English unitary authorities","[summary][band][4][2][area]","26","29","27","26","18","24","23","27" "3rd quartile for All English unitary authorities","3rd quartile for All English unitary authorities","[summary][band][4][3][area]","32","33","32","31","20","29","29","32"