Online training


Are you interested in learning more about LG Inform or LG Inform Plus? If so, why not sign up for our online training session. The sessions are quick, direct and easily accessible from the comfort of your own desk. You will have the opportunity to learn more about the system, tools and data.

One of our trusted data analyst will happily help broaden your understanding of the system and answer all of your questions in this 30 minute, bitesize training session.

You will be sent a phone number so you can join a conference call and a URL so you will be able to see our computer screen, then in the session we will work through various sections of the site to show you how it works. 

Subject headers on this page are PDF help guides, which you can download. 

If you are interested in attending any of the sessions below please email


LG Inform


Public access & home page and search & standard reports  12th July 11am, 14th Aug 11am and 12th Sept 11am

The homepage and search guide session, goes through several sections of LG Inform

·         Public access - home page, headline reports and metric reports

·         Register users areas – home page

·         All users – search


Creating groups - Sharing groups and display & comparison groups  16th July 11am, 15th Aug 11am and 18th Sept 11am

As a registered user of LG Inform there are several areas of the site you can personalise. These include:

  • Sharing groups, which contain one or more people or organisations you want to share a report with.
  • A display group, which is a group of authorities that are shown on a component. For example, all authorities in the North East, so that each authority’s data is displayed separately.
  • A comparison group, which is used to calculate summary statistics for a group of authorities. For example, the average population of all authorities in the North East.


Report builder – building a report  19th July 11am, 9th Aug 11am and 20th Sept 11am

Our report builder session take you through the process of building and saving a report in LG Inform. A report can be made up of just one component, a text box, chart, map or table or several components.  


Personalisation  25th July 2pm, 7th Aug 11am and 26th Sep 11am

There are many areas of the system that can be personalised by registered users of LG Inform, and these can be found under the ‘My LG Inform’ tab. Registered LG Inform users have the benefit of accessing extras such as:

  • Adding Logos
  • Personalised Dashboard
  • Comparison Groups
  • Areas Of Interest
  • Personalised profiles


LG Inform Plus


Search and metrics report 8th Aug 2pm and 10th Sept 2pm

The search help guide, outlines the process behind utilising the search engine tool to identify reports and data by a variety of metrics on the LG Inform Plus website.

This function has recently been changed so that data for each metric can now be viewed in a prebuilt report, which will allow subscribers to see all reports that contain that specific metric. 


Report builder 2nd Aug 2pm and 4th Sept 2pm

The ability to build reports is only available to those who are subscribers to LG Inform Plus and are signed into the site. If you have not registered for an account you can do this using the options at the right of the top purple toolbar.


Power and duties and Records retention 6th Aug 11am and 11th Sept 11am

The Powers and duties section of the LG Inform Plus website is designed to provide English and Welsh councils with guidance and information on what they have the power to do, and what is required of them by law.

By law, councils are required to keep records for a certain period of time, depending on the category of the record. As the costs of storage, monitoring digital security and version controls, compliance with Freedom of Information (FoI) requests and the possibility of hefty fines can be considerably high, this section of the web site is designed to provide guidance to those dealing with records retention.


Records of Processing Activities (GDPR)  25th July 11am, 29th Aug 11am and 24th Sept 11am

To meet the General Data Protection Regulation (GDPR) authorities need to maintain a comprehensive log of all data sets that contain personal information and details of the ‘legal basis’ for holding the data, how it is processed, with whom it is shared using the ICO specified details. This session show users how to download and maintain a RoPA for their local authority


My Local Metrics 21st Aug 11am and 7th Sep 11am

My Local Metrics is a data service allowing LG Inform Plus subscribers to add their local data items, or local performance indicators, to the LG Inform database for use alongside the 5,500 publicly available data items it already holds.

Using the LG Inform Plus secure platform, you can define new metric types and upload their values for use within the LG Inform, LG Inform Plus and the LGI API tools. Once uploaded, these metrics can be used to create anything from simple charts, tables and maps to complex reports which will better reflect local needs and priorities.


Natural Neighbourhoods 18th July 11am, 16th Aug 11am and 17th Sept 11am

Instead of standard geographies, create custom areas, such as community zones, for more meaningful reporting and greater insight.


API  31st July 11am, 28th Aug 11am and 27th Sept 11am

Hear how to use our direct data feed to access over 5,000 data items for your performance reporting arrangements, or simply export them for analysis or your own reports.

Standards  email is you would like to talk through the Standards